You became a dentist.
Not a business operator.
Todd Dental Operations handles the revenue side of your practice — automatically identifying inactive patients, contacting them, and booking them back — so you can stay focused on clinical work.
I spent 21 years in environments where systems either worked or people got hurt. I built TDO on the same principle: critical revenue processes should not depend on whether someone at the front desk has spare time. Most vendors sell software. I built an operating system — with a real operator behind it.
Most practices are leaving revenue on the table every single day.
Not because dentists are bad at their jobs. Because running a practice requires business systems that most dental schools never teach — and most owners never have time to build.
- 800–1,200 inactive patients sitting in your database with no follow-up
- Front desk too busy to run reactivation — it gets pushed every week
- Manual callback lists that die the moment the office gets busy
- New marketing spend on cold leads while known patients go uncontacted
- Revenue from incomplete treatment and overdue hygiene permanently lost
- Owner spending mental energy on business problems instead of clinical work
- Every inactive patient contacted automatically on a rolling basis — no exceptions
- Front desk untouched — outreach runs entirely in the background
- Consistent, system-driven follow-up that does not depend on spare time
- Highest-ROI channel in your practice activated — patients you already paid to acquire
- Confirmed appointments write back into Open Dental — you see new bookings
- Owner focused on dentistry — business operations handled by the system
One system. Replaces five business functions.
Large DSOs and corporate groups have entire departments for this. Independent practices have TDO.
Recall & Reactivation
Pulls inactive patient lists nightly from Open Dental and executes outreach sequences automatically — without a dedicated staff member or manual process.
Patient Marketing
Instead of paying for cold leads, TDO reactivates patients already in your system. Higher conversion, no acquisition cost, immediate trust — your highest-ROI channel.
CRM & Follow-Up
SMS, email, and multi-step follow-up sequences execute automatically. No sticky notes. No callback lists. No process that collapses when the front desk gets busy.
Appointment Booking
When a patient responds and confirms, the appointment writes directly into Open Dental. Zero manual entry. Zero front desk coordination. New booking just appears on the schedule.
Practice Analytics
Monthly and weekly performance reports show exactly how many patients were contacted, how many responded, and how much revenue was recovered. No spreadsheets required.
Owner Leverage
The biggest ROI is the one that does not show up in a spreadsheet — the owner's time and attention returned to clinical excellence instead of chasing business problems.
See your number before you commit to anything.
Adjust the sliders to match your practice. The math does the rest.
One setup call. Then it runs itself — permanently.
Connect once. The system handles identification, outreach, follow-up, and booking without your team touching any of it.
Setup Call + Connect
30-minute call to configure your system. Enter your Open Dental API credentials in a secure form. The connector authenticates and pulls your inactive patient list that night.
System Runs Outreach
Automated SMS, email, and follow-up sequences contact every inactive patient continuously — personalized, HIPAA-aware, running around the clock without staff involvement.
Appointments Appear
Confirmed bookings write directly back into Open Dental. No manual entry. No callbacks. Your schedule fills. You review reports. The system handles everything in between.
Start with a call. Not a contract.
Every plan includes a free setup call. We review your patient base, confirm the fit, and configure the system before you commit to anything.
For independent practices ready to automate patient recovery and stop leaving known revenue on the table.
- Open Dental integration
- Automated SMS + email sequences
- Appointment writeback
- Monthly performance report
- Live within 24 hours of setup
Maximum recovery coverage with AI voice follow-up, advanced sequence logic, and weekly performance reviews.
- Everything in Starter
- Voice AI patient follow-up
- Advanced sequence logic
- Weekly performance review
- Priority onboarding
Full-scale deployment for multi-location groups. Custom integration, unified reporting, enterprise SLA, and dedicated account management.
- Everything in Growth
- Multi-location deployment
- Custom PMS integration
- Full analytics dashboard
- Enterprise SLA + support
What practice owners ask before the call.
Your schedule already contains
recoverable revenue.
Book a free 30-minute setup call. We pull your inactive patient numbers, walk through the ROI, and configure the system — before you spend a dollar.
Enter your Open Dental credentials.
Secure form. Takes under 5 minutes. First outreach runs within 24 hours.
Enter Your Practice Credentials →